Warning: LONG RANT ahead!
So once again… I’m speechless. But this time, I’m speechless because this plushie is so… um… what’s the word for it… um… oh yea, that’s right…
Honestly – this was the FIRST custom pony I commissioned and it took about 2 months to make?! I’m not sure if that’s completely true because Masha05 managed to make and list 4 pretty complex looking custom ponies on Ebay AFTER she told me she’d started making my OC pony. She told me it would take about a week to make O_o.
I’m quite patient when it comes to pony commissions because I’d rather they take their time and craft a quality plushie (especially since I’m paying them so much $$$), so I kept quiet and let Masha05 take her sweet time. And naturally, after paying $260USD for a custom plushie (I paid full and upfront too!) and waiting quietly and patiently for it for 8 weeks, you’d expect it to look pretty awesome, right?
Furthermore, her default size is 13 inches x 13 inches (this is including mane/tail etc) which is pretty small since it includes the measurement of any horn/mane/tail – so I requested for a bigger plushie – I asked for MJ OC pony to be about 18 inches x 18 inches (decent size if it’s including horn/tail) and Masha said she was OK with that and asked me to pay $50USD extra for the extra material – which I did.
So this is the MJ OC pony + her eyes with the highlights + cutie mark:
I was very particular about the eye highlights and she confirmed she could do them.
I also confirmed with her that she could do this cutie mark. I assumed she’d digitize it (like with the eyes) and then machine embroider it on. I also assumed she’d do TWO cutie marks (you know, like all the other pony plushies she’s made, and most of the pony plushies these days!)
And here is the fail pony plushie she sent me:
First of all – she’s TINY! She’s even smaller than the default size! She’s more like 11 inches x 11inches and that’s including her big horn and long tail! So I paid like $50USD extra for nothing?! To get a smaller pony?!
Note that some colours are WRONG – the insides of the wings are supposed to be fuschia – NOT RED! And why is the tail the same pink colour as the body coat?! It’s supposed to be fuschia, just like the mane! Why do the mane correctly but the tail wrongly? I feel what truly happened was – she ran out of fuschia minky, couldn’t be bothered ordering more fuschia in for me and decided to just use the pink minky she had left and hoped that I wouldn’t notice?!
Argh – the cutie mark is SO messy and ugly, she hand-stitched it in with red threading, there’s no pink/red gradient like there should be. It would look a whole lot better if she’d digitized/machine embroidered it. Furthermore there’s only ONE cutie mark on her left flank! She’s a blank flank on the right!
What a joke! She should have told me! Or warned me! I wouldn’t have paid so much (heck, I wouldn’t have commissioned her at all!) if I’d known she was just going to put ONE cutie mark on and couldn’t even machine embroider it! If she was having trouble doing the cutie mark, she should’ve told me and I could’ve simplified it.
And messy eye embroidery with NO highlights (despite promising them) – I don’t know much about sewing at all, but I’m guessing she didn’t use a stabiliser for the embroidery and that’s why those minky fibres are poking through unsightfully like that.
Honestly – it infuriates me that she kept agreeing to terms she couldn’t or wouldn’t keep, wouldn’t update me on anything, makes false claims (like she’ll start my pony next week and be done in 1 week, then proceeds to take 8 weeks – I even paid her in full upfront! And during that time spins out 4 other complex ponies for Ebay), does a half-assed job by just doing ONE cutie mark and then knowingly using wrong minky colours just because she’s run out of the correct one! Argh! 100% Italian high quality guaranteed my ASS.
I’m trying to get her to at least refund me the extra $50USD she’s charged me for nothing. Let’s hope she’ll be HONEST about this. I should’ve heeded the warning signs when she sent me the invoice and it said 1€ for plush, 199€ for shipping – what a shady individual.
Safe to say – I DON’T RECOMMEND HER TO ANYONE! AND I WILL NOT BE BUYING FROM HER EVER AGAIN!
UPDATE (11/8/13) – well, it looks like it’s already been a month and she still hasn’t refunded me (despite promising to)! And I can see that she’s read all my reminders/notes but she’s just not replying to any of them. It’s very frustrating. The money isn’t even a big deal to me anymore, what really bothers me is the fact that she makes all these “promises” then strings you along for ages then proceeds to ignore all your notes/messages (yet, has time to reply to my friendly comments on her DA page)… no closure at all! Honestly. Argh!
Categories: All posts, My Little Pony posts
Aw, what a rip off! Though I still think she is cute but still it’s just so wrong especially it’s not like the one you wanted 😦
And I don’t understand why the price is so high like that >_<
:3 Yea! Terrible! >.< Worst service and worst plushie I've gotten so far! Haha – well, my most expensive plushie currently is my OC Mardelia – who I'm paying $500USD for!!! 😀 (ouch! that's why I'm back at work and can't buy too many kumas!)
$500??? OMG! O__O But I hope it’s worth it! ^-^
Wow sorry that happened 😦 yeah she doesn’t look like your picture very much! I hope she refunds you or makes a new one that’s such a steep price when she didn’t do what you wanted…
Yea.. she’s only willing to give me the $50USD back… zzzz… and she hasn’t done it yet, so… sigh. She’s like that – takes forever to reply/do anything/and when she finally replies it’s off topic/random. I’ve sent a paypal money request through, so hopefully she will pay soon. Super annoying. Never getting anything from her ever!
Yea >.< hahaha! Most of my pony plushies are about $250-500usd each. Which is why I had to sell my LV bags to fund them :<
Now I know that rilakkuma is not the only expensive plushes out there…XD
Haha! >.< Yep!!!!
Wow I am so sorry that your pony didn’t turn out the way it’s suppose to be. I can’t believe that she made all those promises without keeping them especially since you paid so much for it. Everything is fail like you said! Maybe one or two mistakes is acceptable but the whole thing is wrong! Hopefully she will refund you partially. And that the pony making community will be aware of her unprofessional ways.
Thanks Wendy! :3 I’m glad you agree! I just can’t understand why she does some things so well, then destroys the whole plushie/all the work she’s put in by messing it up completely with voluntary and obvious errors. Argh. Well, she hasn’t refunded me yet. I’m not whether I should keep spamming her, or give her the benefit of the doubt and wait a few more days :<
I’m so sorry this happened to you! She should give you a full refund! This is nothing like what you wanted, and definitely not the quality you paid for. Her ponies on DA are very pretty, I’m not sure why you ended up with one like this 😦
Hi Kristin!! :3 Thank you for your support! Yes! I know! I think it’s because I paid her in full upfront already! And I was past the 45 days paypal protection :<. I trusted her, that's why! Oh well 😥
I still haven't received my partial refund yet :< she said she'll give me once she gets paid for the fluttershy she sold on ebay. On another note, sorry I haven't commissioned another pony from you! I've been directing people to you though! One of my fellow collector friends asked for 2 of her OC's to be plushified and I suggested you as a perfect candidate! :3 :3
The cutie mark was so messy I didn’t even recognize the letters!!!! And the eyes has like pinkish dots everywhere and it was ONE dull shade of purple. I was comparing the design you made and the pony she did and I was SHOCKED because at first when I looked at the pony she made i was like wait whats wrong with it and then you did close up pics and I looked at the original!!!!!! HUGE DIFFERENCE… She has to give you a refund or else that is a complete waste of your money!
I knowwwwww!!! I’m so sad >..< never commissioning her again! And I'm so glad you agree with me too!